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Getting Technetical: Why Customers Are Over the Moon with Technetics' Sealings for Space Products

The first space race may already be run, but now is a time of great innovation and growth in the final frontier.

Jason Riggs Podcast Sealing Solutions for Space Products

Companies like SpaceX and Blue Origin are pushing the boundaries further and further. They're looking at taking cargo to space, getting tourists out of this world and even, in the case of SpaceX, wondering if it's possible to colonize Mars.

Jason Riggs, the director of the Aerospace Business Unit for Technetics Group, is used to hearing big ideas from customers and figuring out how they can help make those things happen.

"We have always been a very customer-centric organization, so we work really hard to be sitting alongside our customers so, as they are growing and evolving, we have the opportunity to do so alongside them," Riggs said. "It's not always easy. Change is hard. But when you're focused on being there for your customer and see them moving down a path that's new, different and maybe a little uncomfortable, you have the opportunity to decide, yes, we're going to take our business down that same path, or we're not."

 

 

Technetics finds itself saying yes a lot more than no these days, expanding its offerings beyond what long-time clients have come to expect from the group.

“For a lot of folks that have known Technetics Group or even some of the brands and names we operated under prior to the evolution of Technetics, a lot of people have known us for static metal sealings,” Riggs said. “Those products are used all over both the launch vehicle itself and propulsion systems - anytime you have an assembly of some sort.”

The group also does larger machine metal seals, K-Port seals and a variety of other sealing and fluid conveyance solutions.

Clearly, it's adapting with the times and offering solutions fit for this new chapter in space history.

 


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Getting Technetical: Maintaining Business Relationships in the Growing Aerospace Industry

Technetics’ Darren Conway, Rob Paton, and Tom Ludwell give analysis on the state of the aerospace industry and how growth impacts tangential industries.

The aerospace industry is growing. Airbus announced that, in the next 20 years, 39,000 aircraft will need to be manufactured, and 550,000 new pilots will need to be hired to meet traffic growth.

 

The team at Technetics said that capacity is the biggest challenge in the marketplace at the moment, but they have the experience and specialty to ride this new growth. Darren Conway, Rob Paton, and Tom Ludwell from Technetics join host Daniel Litwin on Getting Technetical to have a discussion on how the company maintains business relationships.

Around seven years ago, the aerospace industry saw a race to the bottom in costs. Currently, the team at Technetics said that trend is reversing, and customers are looking for a quality product that is delivered on time. Daniel Conway said that Technetics strives for “stability, control and structure.”

Technetics has latched onto its niche, meaning it can deliver a quality product to the market faster than others. Technetics also has the added benefit of many years of experience. Paton said they are “lucky enough to have an experience with a multitude of elastomers,” as well.

On the topic of maintaining business relationships, Ludwell had an excellent takeaway.

“As long as you pick your battles, you service the hell out of the customer, and you deliver what they need at the right quality and the right time scale, then you will always grow your business,” he said.

Technetics is full of experts in creating products and creating a relationship with their business partners. The conversation about maintaining relationships became one about honesty. Ludwell said that “doing the right thing with the right partners becomes the most important thing to growing your business.”